Refund Policy
At NYOSHA30, your satisfaction is our top priority. We work hard to deliver high-quality OSHA and SST training that meets your needs. However, if you face any issues with your purchase, our US-based support team is available 24/7 to help you with technical problems, account issues, or any other concerns.
If you are not satisfied with your purchase, you may be eligible for a refund, subject to the conditions below.
Refund Eligibility
You may request a refund if all of the following conditions are met:
Your purchase was made within the last 48 hours.
You have not attempted any portion of a quiz, test, or exam.
You have not requested or been issued a certificate of completion.
You have not completed 30% or more of the purchased course.
If you meet these conditions, you must submit your refund request in writing via email to [email protected] within 48 hours of purchase.
Please include:
Proof of payment
Order details
Reason for the refund
Note: Approved refunds may take up to 10 business days to appear in your account. Refunds are always processed to the same payment method used during the purchase.
Non-Refundable Situations
Refunds will not be provided in the following cases:
Failure to pass tests, exams, or in-course evaluations within the allowed attempts.
Failure to complete identity verification requirements, including biometric checks or security questions.
Expiration of your course access as per the course validity period.
Expedited certificate requests once the service has been fulfilled as promised.
Course-Specific Refund Policies
Some courses may have their own refund and discount policies. Please check the terms and conditions provided during course enrollment.
If the course-specific policy differs from this refund policy, the course-specific rules will apply.
If you have any doubts or questions regarding refunds, discounts, or course guidelines, we strongly recommend contacting us before making a purchase.
Need Help?
If you need assistance with:
Technical troubleshooting
Refund requests
Enrollment issues
General queries
You can contact our support team anytime at:
📧 Email: [email protected]
📞 Phone: +1 (888) 305-9791
We’re here to make sure your experience with NYOSHA30 is smooth and hassle-free.